Hear what our customers are saying:

“Becky is absolutely wonderful! Her love and dedication to animals truly shines through in her care. She is knowledgeable, compassionate, and takes the time to explain everything clearly. It’s clear that she genuinely loves what she does and treats every pet like her own. Highly recommend Becky with Animalance RVA for anyone looking for exceptional care for their furry friends & family!” -David
“Appreciating you and your Van service for my sweet Teddy Bear & all of your support on this extremely difficult day. What a Blessing that you & your kids & your friend were there for us. How fortunate are we to have found you in our time of need. I was peaceful & relaxed the whole time he was with you. … No words can express how much your compassion & care meant to us & helped us through.” -K&T
“Becky was so professional and diligent when it came to getting our sweet Roxie in to transport her to the urgent care facility. The day I called her she showed so much love and support to us and assured us that she can help get our sweet girl transported. She loves what she does, you can feel the love the minute she walk in the door. 10 out of 10 I recommend.” -Mary
“Our family would like to thank Becky of Animalance RVA for taking special care in transporting our Blue to Richmond for care. From the moment that we met Becky, her calming spirit and professional manner helped to lessen our fears during this unexpected emergency. Becky reassured us that Blue was in good hands and she treated him like they had been friends forever! As a pet mom the number one priority for me always is the care and concern that someone else shows towards my pets when I am unable to be with them and Becky is the right person for that job! Thank you Animalance RVA for taking great care of our Blue!” -Adrienne Wright
“I obtained information on this service from our veterinarian for our almost 15 year old dog and had to use it for our 10 year old dog. I was in shock because I didn’t know our younger dog Bailey was sick. The owner of Animalance RVA is one of those most compassionate people I have ever corresponded with. Her team helped us when our Bailey suddenly was in terrible pain. A team member located an Urgent Care Hospital that would see Bailey. That step helped immensely. Bailey ended up having cancer and we had to euthanize him that day. This is our 4th dog over 40 years that we have had to euthanize but all lived much longer than Bailey. I have never been this grief stricken and Becky has helped me so much on this journey. She has corresponded with beautiful emails that have been so touching and has made an enormous difference. I think this service is outstanding for pet lovers in the event their animal needs emergency care. When one sees an animal in extreme pain and their veterinary clinic is closed the availability of Animalance RVA for transporting your beloved pet is an outstanding service. Thank you to Becky and her team for being there for me in a heartbreaking situation. I will never forget your kindness, empathy and compassion. I highly recommend this service. In the picture on the left Bailey is being transported by this service. We miss our Bailey so much! We are grateful to Becky and her team for providing Bailey with comfort on the way to the hospital. Thanks a million for serving the community with this service. I would give this service the highest number that exist.” -Susan Spinak Kueny
