Convenient rides to vet visits, grooming appointments, daycare, and more.
1. Routine Veterinary Appointments
• Transportation to and from scheduled wellness visits, vaccinations, or check-ups.
2. Specialty Veterinary Visits
• Transport to referral/specialty centers or Universities for exams, diagnostics, oral surgery & dental work, oncology & cancer treatment, internal medicine, dermatology, surgery, cardiology, ophthalmology, neurology, imaging, anesthesiology, etc.
3. Grooming Appointments
• To and from grooming salons
4. Boarding Facility Transport
• Drop-off and pick-up for pet boarding at approved kennels or sitters.
5. Adoption & Foster Placement Transport
• Assisting with the safe relocation of pets to or from shelters, rescues, foster homes, or adopters.
6. Hospital Transfers (Non-Emergent)
• Transport between general practice and 24-hour hospitals, or specialty practices (pre-arranged).
7. End-of-Life Appointment Transport
• Compassionate transport for end of life care.
8.Home Relocation Assistance
• Moving support for families needing pet transport to a new residence (local moves).
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Important Notes:
- Animalance RVA provides safe, attentive transport for pets with supportive monitoring by experienced veterinary professionals. While we do not perform advanced medical treatments during transport, we are equipped to provide comfort and essential supportive care as needed to ensure your pet’s well-being throughout their journey.
- All emergency transports must be pre-arranged with the receiving facility to confirm acceptance.
- We do not wait at the destination—owners must ensure all arrangements are made prior to pickup.
- Based within a 15-mile radius of the Museum District in Richmond, VA; long-distance transports handled on case-by-case basis and additional service fees apply.
Please be advised of our Cancellation- No Transport Policy below:
Cancellation & No-Transport Policy
At Animalance RVA, we strive to provide prompt, compassionate, and reliable service in every situation. We understand that during medical emergencies or critical decisions, plans may change quickly.
When a transport is scheduled and our team is dispatched—especially during after-hours periods—our time, resources, and emergency readiness are committed to your pet’s care. If a transport is canceled after our arrival or determined to be unnecessary on-site (such as in the case of humane euthanasia), a $75 standby/cancellation fee will apply. This fee helps cover the costs associated with preparedness, staff time, and vehicle mobilization.
We recognize that these moments are often emotional and unexpected. This policy is in place to ensure we can continue offering consistent and high-quality service to all of our clients. If you have any questions or concerns, we’re always available to discuss them with kindness and understanding.